FAQ2019-02-06T10:36:13+00:00

Frequently Asked Questions

While ordering a wardrobe through Fittingly is a breeze, that doesn’t mean that there won’t be the odd question lingering. Fear not, our Fittingly FAQs are here to clear up your queries and put those questions to bed.

If you have any practical questions, you should take the time to read through our frighteningly helpful Help and Guides section (It’s in the menu at the top of this page) – we take you through every step of the erection process in loving detail. But for everything else, you are in the right place.

If you have been through these questions and still not found what you are looking for, then please Contact Us here at Fittingly and our staff will be more than happy to help.

I’ve read through your FAQ and I still need help.2019-02-06T10:32:25+00:00

No problem, feel free to get in touch with us via phone, live chat or email and one of our highly-trained advisors will be more than happy to give you a hand.

 

Can you fit my wardrobe?2019-01-03T15:11:26+00:00

I’m afraid that’s not a service that we offer – we manufacture only. However, fitting our wardrobes would be a basic job for any joiner or handyman. You are sure to find one in the trade section of your local paper or using a site such as mybuilder.com.

 

Can I collect my wardrobe?2019-01-03T15:11:04+00:00

Never a problem, we always welcome collections from our factory in Stoke (Staffordshire, West Midlands), simply choose Collection when ordering. We will give you a collection date and let you know when everything will be ready.

I’ve designed my wardrobe, but how accurate are the dimensions on your Wardrobe Builder?2019-07-16T07:41:24+00:00

The dimensions that you see on the Wardrobe Builder are the exact dimensions we will be using to manufacture your unit. Our manufacturing process is extremely accurate, but none the less, as we are working with wood, you should allow for +/- 5mm in case of expansion. If you’re not 100% sure about your dimensions, don’t worry, one of our designers will call you to double check everything before we begin manufacturing.

I’ve processed my order, though I have just realised that I need to change some of the measurements – can I do this online?2019-03-04T19:27:42+00:00

Don’t worry – we call every customer once one of our designers has checked over the order to double check all measurements and to talk through the design. So it’s not a problem, all measurements do not need to be exact when you order and we will address any queries long before our joiners get to work. 

How do I save my wardrobe design and get a CAD drawing?2019-01-03T15:09:54+00:00

No problem, in the corner you will see a “Save” function – simply click on that and enter your email address. This will send you a full CAD drawing and a link back to the original design on our site – please keep this email safe as it will be your ticket back to your design in future.

Can I get a discount if I buy more than one?2019-02-06T10:33:22+00:00

Get in touch with us by phone or email and we will provide the cheapest price possible.

I cannot see the style or timber on your Wardrobe Builder that I’m looking for, can you help?2019-01-03T15:08:03+00:00

Sure, that’s not a problem. While our Wardrobe Builder is pretty extensive, it’s not infallible – contact us either by phone or email and we will be more than happy to go through your requirements and provide a full quote for you. Though please bear in mind, some designs and requests may take a little longer to quote than others but we will get something to you as soon as possible!

Can you talk me through the ordering process/process my order for me?2019-07-16T07:45:10+00:00

Absolutely! No matter what you are struggling with, we are here to help. Just call us on 01782 438 049 and we can talk you through the whole process. Or, if you prefer, we can simply take your order over the phone.

How do I order my wardrobe?2019-03-26T16:39:53+00:00

Try our Wardrobe Designer – using this you will be able to design a unit from scratch using our simple step by step process, just drag and drop!