FAQs2022-08-11T18:49:27+00:00

Frequently Asked
Questions

Below are a few of the questions that we are often asked.

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Do You Offer Fitting In My Area?2021-05-13T16:33:48+00:00

If you live in the length and breadth of Great Britain, then yes – we will be able to fit your order.

We have a team of fitters available up and down the country, all highly trained and well versed in our product to ensure a beautifully finished product.

Where Are You Able To Deliver To?2021-05-13T16:31:19+00:00

We deliver anywhere throughout the length and breadth of Great Britain. Sorry to those in Northern Ireland – We would love to get to you too!

Being situated in the heart of Great Britain, we send all orders out on our vans so that we can ensure that everything gets to you in perfect condition.

What If I Get My Measurements Wrong?2020-10-23T10:26:56+00:00

Firstly, don’t worry too much if you’re not 100% sure about your dimensions, after you make your purchase we will give you a call to go over all of the details and you will be able to double check your dimensions.

If your design is to be fitted in a specific space we strongly recommend you have our adjustable trims to allow additional space for fitting and/or adjustable legs to allow for vertical fitting space.

By allowing a suitable amount of space for trim you can ensure that even if your measurements are inaccurate the wardrobes can be adjusted to fit perfectly.

I’ve read through your FAQ and I still need help.2019-02-06T10:32:25+00:00

No problem, feel free to get in touch with us via phone, live chat or email and one of our highly-trained advisors will be more than happy to give you a hand.

 

Can you fit my wardrobe?2019-08-30T15:55:27+00:00

Absolutely! In our visual design tool you will be given 2 options. You can choose to have your design fully fitted by one or more of our expert fitters, or alternatively if you prefer you can have your units delivered flat-pack to be assembled by yourself at home. The choice is entirely yours!

Can I collect my wardrobe?2021-07-15T13:24:23+00:00

This isn’t something that we typically offer – we operate on a zero packaging policy on most items, the only exception being paper wrapping any painted panels – we can do this as we have developed our own delivery system that ensures that everything will get to you in perfect condition.
If this is something that you absolutely require, please get in touch and, for small designs, we will talk you through how it will come and what you’ll need to ensure that you don’t inadvertently cause any damage to your beautiful new units.

How accurate are the dimensions on your Wardrobe Builder?2019-08-30T15:56:51+00:00

The dimensions that you see on the Wardrobe Builder are the exact dimensions we will be using to manufacture your units. Our manufacturing process is extremely accurate, but none the less, as we are working with wood, you should allow for +/- 5mm in case of expansion. If you’re not 100% sure about which dimensions to use, don’t worry, one of our designers will call you to double check everything before we begin manufacturing.

I’ve processed my order, though I have just realised that I need to change some of the measurements – can I do this online?2019-03-04T19:27:42+00:00

Don’t worry – we call every customer once one of our designers has checked over the order to double check all measurements and to talk through the design. So it’s not a problem, all measurements do not need to be exact when you order and we will address any queries long before our joiners get to work. 

How do I save my wardrobe design to come back to it later?2021-11-26T10:23:49+00:00

No problem, in the corner you will see a “Save” function – simply click on that and enter your email address. This will send you a link back to the original design on our design tool – please keep this email safe as it will be your ticket back to your design in future.

Can I get a discount if I buy more than one?2019-02-06T10:33:22+00:00

Get in touch with us by phone or email and we will provide the cheapest price possible.

I cannot see the style or timber on your Wardrobe Builder that I’m looking for, can you help?2019-01-03T15:08:03+00:00

Sure, that’s not a problem. While our Wardrobe Builder is pretty extensive, it’s not infallible – contact us either by phone or email and we will be more than happy to go through your requirements and provide a full quote for you. Though please bear in mind, some designs and requests may take a little longer to quote than others but we will get something to you as soon as possible!

Can you talk me through the ordering process/process my order for me?2021-04-27T13:05:50+00:00

Absolutely! No matter what you are struggling with, we are here to help. Just call us on 01782 438 049 and we can talk you through the whole process or use the chat system that you will see in the bottom left hand corner of our site. 

How do I order my wardrobe?2019-12-29T11:18:07+00:00

Try our Wardrobe Designer – using this you will be able to design a unit from scratch using our simple step by step process, just drag and drop!

Our Happy Customers

  • I recently designed wardrobes, cupboards and a desks with the Fittingly design tool. The whole experience from design, consultation, delivery and pre/post telecom and email service was excellent. The product/build quality is first class and has made a dull room, into a room with a class finish. I was so impressed with Fittingly, I have ordered a second room design which I am looking forward to the delivery in the new year. Overall ……a first class experience dealing with this company and a quality product.

    thumb C M

    Intuitive design tools, quality engineered products, backed up by outstanding customer service, and a professional installation. Precision engineering in wood with a personal touch.

    thumb Ron Ford

    It is amazing that you can design what you want down to the millimetre. There is a good choice of finishes and the one that we chose is excellent. Of special note is the discussion with the design consultant to go though every measurement and every aspect of the design. As a result of this discussion, a number of changes were made which, although minor, made a significant difference to the look and practicality of the final solution. Unfortunately, a number of panels were damaged in transit but, without question, the damaged items were replaced in very good time - considering that they were bespoke panels. Thoroughly recommended.

    thumb Geoff M
  • Very professional and great communication throughout the process

    thumb Robert Abel

    Overall a very smooth and pleasant experience, from the very initial assistance with design, provision of samples, measurement confirmation, delivery and installation. The entire process took less than 2.5mos and the final product and services exceeding expectations. Already started with the placement of our 2nd order for additional wardrobes!

    thumb Aquico Wen

    We absolutely loved working with fittingly. We wanted to create a wardrobe that could contain a wall bed and did they ever do a good job helping us to get it done. All of their staff were fantastic to deal with from start to finish. I really cannot say enough about how good they were. We had fittingly fit the wardrobe for us and it was worth every penny. I would use them again in a heart beat!

    thumb Katherine Whitehurst

Book A Design Consultation

Ready to start designing your dream furniture? You can book a free-of-charge virtual design consultation with one of our designers and we will do everything for you!

Don’t worry, we don’t have sales people. Our designers’ job is to help you to design the furniture that’s right for you. No pushy sales tactics, we promise.

Book A Virtual Design Consultation
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